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General

9 Ways to Encourage Employee Sharing and Engagement on an Intranet

View the original postSummary: Keysight Technologies uses features such as comments, executive question-and-answer forums, and monthly photo contests to encourage employee-generated content and sharing on the intranet. Keysight Technologies has over 13,900 employees in 31 countries. Its new intranet, Keysight Pulse, is the center of the company’s digital workplace and one of the 10 winners of […]

Categories
Content

ConocoPhillips’s Improved Intranet Content-Management Process

View the original postSummary: ConocoPhillips included publishers in its intranet redesign to improve content processes and offer new tools to create high-quality information for employees. ConocoPhillips’s 16,000 employees and contractors rely on the intranet, The Mark to get news and information about company operations and initiatives. In a recent redesign, the intranet team focused on improving […]

Categories
research

Structuring Intranet Discovery & Design Research

View the original postSummary: Commonwealth Care Alliance began its intranet redesign with discovery research that continued into detailed design and development. Involving employees early generated excitement and contributed to the new intranet’s success. Commonwealth Care Alliance (CCA) is a nonprofit healthcare organization. Its recently redesigned intranet, CommonGround , is available any time and from any device […]

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General

Intranet Design Annual Winner Preview: The UN Intranet-iSeek

View the original postSummary: The United Nations’ intranet, The UN Intranet-iSeek, consolidated many separate intranets to align and connect employees as they carry out their important work. The United Nations (UN) is an intergovernmental organization that provides a forum for countries to collaboratively address challenging global issues, such as peace and security, climate change, human rights, […]

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Agile

Lean UX Documentation for Tracking and Communicating in Agile

View the original postSummary: Succinctly documenting the right details in key places helps Agile teams avoid information overload. When UX documentation is skipped or disorganized, teams waste time trying to find or remember information instead of improving the product. Documentation of work processes and design decisions is a form of organizational memory : it prevents teams […]

Categories
General

Asset Mapping for Experience Consistency

View the original postSummary: Asset maps display and organize the screens and elements users encounter along workflows and journeys. They provide a systematic way of analyzing the consistency of an organization’s experience across channels. Consistency is essential for a great omnichannel user experience . When interactions look, feel, and function similarly across channels, not only is […]

Categories
Agile

Mapping User Stories in Agile

View the original postSummary: User-story maps help Agile teams define what to build and maintain visibility for how it all fits together. They enable user-centered conversations, collaboration, and feature prioritization to align and guide iterative product development. In traditional product-development processes, teams often rely on wasteful and lengthy business requirements documents and functional design specifications to […]