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General

Try PayPal’s ‘Conscious Design Canvas’ to build more inclusive products

View the original postThough we practice “human-centered design,” we rarely question which humans we center in our designs, says Ben Evans, PayPal’s director of product inclusion. Humans tend towards exclusion to prevent information overload. However, a creative brain can override this ingrained bias if you engage with curiosity and ask the right questions, Ben says. […]

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Design Systems

How BMO Financial builds efficient multi-product design systems

View the original postJust about every organization has a design system, but often these sets of standards amount to no more than basic principles like colors, patterns, typography and code snippets. This method works for singular product teams, but as organizations mature and multiple product teams make their own usage decisions, documenting these nuances can […]

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General

How to better collaborate with teammates across locations and time zones

View the original postSince the shift to remote work, more workers deal with burnout. According to Asana’s global “Anatomy of Work” study of 13,000 workers, people spend about 60 percent of their time on “work about work” — those non-strategic, unskilled tasks necessary to move important projects forward. On top of that, workers switch between […]

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Remote

5 proven ways to run your best remote design sprint

View the original postProduct teams can use design sprints to quickly solve problems and answer important questions about customer needs. But because success depends on participation and trust, teams often find it difficult to get remote sprints right. The best design sprint facilitators plan the conversation so people can bring their best ideas forward. Beyond […]

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General

7 of the best collaboration tips we’ve ever heard

View the original postCollaboration once happened while huddled in a conference room with dry-erase markers to unleash ideas onto a whiteboard. Crazy 8 design sprints, dot voting, and journey maps filled with Post-It notes; the cross-disciplinary swap of ideas, historically, was an in-person activity. But then the pandemic forced collaboration to go digital. After a […]

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General

How IBM balances collaboration and moderation with a virtual whiteboard

View the original postWhiteboards play a large role in IBM’s design culture. (Movable whiteboard walls even dangle from the ceiling at the company’s Austin studio). So, when the global pandemic forced IBM designers to work from home, many bought whiteboards with them. Fast forward a year later, though and many remain untouched. Why? IBM’s digital […]

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Careers

This is the average design leader’s salary in 2021

View the original postWith remote work’s rise over the past year, companies can now recruit design talent from anywhere in the world. This monumental shift in hiring norms raises novel questions: Do companies pay enough to compete for talent in a global market? Do companies compensate their best design leaders well enough to stay? Based […]

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General

How to manage user interviews in real time with a virtual whiteboard

View the original postHistorically, many companies staunchly believed that user interviews needed to be completed in person. But that changed when COVID-19 hit and product team members, like Julia Fabiszewski, a product owner in commercial fleet financing, had to figure out how to interview users remotely for the first time. To smooth the transition, Julia […]

Categories
Remote

3 problems you’ll face in your second year of remote work (and how to solve them)

View the original postAs the coronavirus swept across the globe, businesses told employees to work from home and help slow the virus’s spread. If that sudden, haphazard switch introduced you to remote work, remember the murky arrangement: Would you return to the office in a week? A month? Ever again? The coronavirus has been with […]

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General

The best design and UX conferences to attend in 2021

View the original postAs organizations canceled their large-scale events and moved to virtual platforms last year, the hope was reconvening IRL in 2021. For the most part, though, it’s looking like most conferences will continue virtually until 2022 (though one Dublin, Ireland-based UX conference plans a hybrid-format gathering later this year). While you may not […]