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Podcasts

077: Conflict Resolution for People Who Hate Conflict with Josh Mauldin

View the original postJosh Mauldin shows us how resolving conflict not only makes us better humans, but better designers. He challenges us to approach conflict with a growth mindset and the question, “What can I learn from this?” to help us become less anti-conflict and more pro-resolution. He articulates the difference between healthy and unhealthy […]

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General

Why You Should Treat Your Client as a Friend

View the original post<p class="author">By <a href="https://www.uxmatters.com/authors/archives/2020/11/manik_arora.php">Manik Arora</a></p> <p>All good designers share one thing in common: a strong balance between hard and soft skills. <em>Hard skills</em> constitute your knowledge of design fundamentals, while <em>soft skills</em> are the traits that don’t consciously impact your design process, but nevertheless play an important role. One of the most […]

Categories
Forms

Drawing Upon Baseline Values to Inform Connection

View the original post<p class="author">By <a href="https://www.uxmatters.com/authors/archives/2021/04/justin_dauer.php">Justin Dauer</a></p> <p>Some touchpoints—values, really—exist between the ways in which we <em>must</em> engage with one another at work and the capacity we must create for engaging with those outside of business: humility, inclusion, compassion, and respect. These values lead to <em>connection</em>—to the benefit of our work and those who […]

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General

UX Paradise, Part 2: Draining the UX Swamp

View the original post<p class="author">By <a href="https://www.uxmatters.com/authors/archives/2021/05/rolf_molich.php">Rolf Molich</a></p> <p>This story describes how Huxley, a new hire at Delta Market—a fictitious chain of more than 500 medium-to-large, high-end grocery stores—boosted the organization’s competitiveness by raising Delta’s UX maturity from low to high. Their journey, which required nine steps that any organization could easily pursue, took them […]

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General

Change Management of the Product Experience, Part 1

View the original post<p class="author">By <a href="https://www.uxmatters.com/authors/archives/2021/06/scott_himmer.php">Scott Himmer</a></p> <p>As software products have expanded over the decades, companies have had to apply a fair amount of effort to managing their customers’ experience. Since companies have added more and more features and functions to their software products, customer engagement has begun to fluctuate. Managing customers’ expectations had […]

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General

The State of UX Design Education, Part 2: Graduate Degree and Certificate Programs

View the original post<p class="author">By <a href="https://www.uxmatters.com/authors/archives/2020/11/sarah_pagliaccio.php">Sarah Pagliaccio</a></p> <p>This is Part 2 of a three-part series on the state of UX design education. In <a href="https://www.uxmatters.com/mt/archives/2021/05/the-state-of-ux-design-education-part-1-undergraduate-degree-programs.php">Part 1</a>, I discussed the role of undergraduate education in User Experience, including a comparison of design versus liberal arts and sciences programs and an examination of bachelor’s degree versus […]

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General

10 Free-to-Use Wireframing Tools

View the original postWireframes help you quickly ideate and test your ideas. While paper wireframes are the quickest to create, digital wireframes look more polished and presentable. If you are after a pocket-friendly wireframing tool, then look no further! Depending on whether you prefer browser-based apps or offline desktop apps, how big a project you […]

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Accessibility

Learn to Create Accessible Websites with the Principles of Universal Design

View the original post“Productivity is never an accident. It is always the result of a commitment to excellence, intelligent planning and focused effort.”— Paul J. Meyer, premier international authority on goal setting, motivation, time management, and personal and professional development Accessibility is not the first item we consider when we start designing a website. It […]

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Accessibility

What Is Global Accessibility Awareness Day (GAAD) and Why Is It so Important?

View the original postWe can probably all agree that accessibility matters—as developers and designers, we want to design digital technology that doesn’t exclude users with disabilities… or anyone else for that matter!So the question is, why are accessibility considerations one of the first things to get cut from projects when resources or time become scarce?The […]

Categories
Accessibility

3 Reasons Why Accessible Design Is Good for All

View the original postMost designers probably agree that accessibility matters: We want to create designs and interfaces that don’t exclude users with disabilities. There are plenty of obvious moral reasons that accessibility matters, but, unfortunately, accessibility considerations are often one of the first things to get cut when resources or time becomes scarce. From a […]