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General

Expanding UX design in the government

View the original postThe benefits and challenges at the Department of Defense Software modernization remains a key focus area in government. Keeping up with expectations set by the private sector is a daunting task for many agencies, and the Department of Defense is no different. User expectations will continue to grow at an accelerated rate. There […]

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UX Research

The Value of User Research

View the original postA high-level view of how to think about user research and its valuePhoto by Brooke Cagle on Unsplash The role of a user researcher on corporate IT projects is growing, and for a good reason. Understanding the needs of people who use your company’s products and services is critical to helping leadership formulate a […]