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General

Feature Checklists Are Not Enough: How to Avoid Making Bad Software

View the original postSummary: A good design relies on a thorough task analysis of the steps required to complete a task, as well as determining what information users need at each step. I recently started using a new piece of software for tracking expenses. I was excited to try it and, at first glance, it looked […]

Categories
UX Research

Triangulation: Get Better Research Results by Using Multiple UX Methods

View the original postSummary: Diversifying user research methods ensures more reliable, valid results by considering multiple ways of collecting and interpreting data. A big hurdle to doing user research is convincing stakeholders that it’s necessary. Aside from concerns that it will cost too much (it doesn’t have to!) or take too long (it can be quick!), […]