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General

Design Stories and Truth

View the original postPhoto by Kevin Erdvig on Unsplash In design, storytelling has become a fashionable trend over the past decade with many speakers, writers, and websites professing the importance of storytelling to design. While storytelling can be useful, it also runs the risk of misleading teams if not done conscientiously. In this article I’ll discuss […]

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Prototyping

UX Prototyping for AI

View the original post In human-centered design and agile software development, it’s hard to overstate the importance of prototyping. Prototypes are incredible, low-investment tools for learning and validation. These preliminary experiences are necessary when it comes to AI given its enormous overhead (e.g. data collection, model building, reliability testing and maintenance). So it makes a […]

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General

Machine Learning: Redrawing the Innovation Roadmap

View the original post Machine learning (ML) technology has the possibility of fundamentally changing how we approach innovation. Instead of the traditional moonshot approach (iteratively building/improving features toward a lofty goal), our team has had success using a data-first approach* to meet monumental benchmarks. We honed this direction while helping create Einstein Designer, an AI-augmented […]

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Data

How to Generate Synthetic Data with Sketch

View the original postExcited about synthetic data? Maybe you’ve read my article about how design fits into the machine learning process, and the power of synthetic data. When you don’t have access to a clean public dataset, generating synthetic data can be a powerful way to bootstrap your models. And synthetic data has its advantages. […]

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General

The Role of Design in Machine Learning

View the original post Today, machine learning (ML) is a component of practically all new software products. What role can design play? Continue reading on Salesforce Experience and Design »