Categories
General

How to Handle Category Outliers in Your IA

View the original postSummary: Users’ mental models of concept categories are far less strict than you might expect. Consider keeping small numbers of outlier pages within their larger parent category, rather than creating unnecessary subcategories. If you’ve worked on building the information architecture for a website or app, you’ve probably encountered some items that were a […]

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Data

Data Is More than Numbers: Why Qualitative Data Isn’t Just Opinions

View the original postSummary: Systematically gathered qualitative data is a dependable method of understanding what users need, why problems occur, and how to solve them. “Not everything that can be counted counts, and not everything that counts can be counted.” – (Attributed to) Albert Einstein A fairly common objection to qualitative UX research (especially from statistically […]

Categories
General

Local Navigation Is a Valuable Orientation and Wayfinding Aid

View the original postSummary: Local navigation indicates to users where they are and what other content is nearby in an information hierarchy. If you ever explored an unfamiliar city on foot using a paper map, you probably are familiar with these two navigation strategies which I use all the time: To get to a specific attraction […]

Categories
Responsive

Left-Side Vertical Navigation on Desktop: Scalable, Responsive, and Easy to Scan

View the original postSummary: Vertical navigation is a good fit for broad or growing IAs, but takes up more space than horizontal navigation. Ensure that it is left-aligned, keyword front-loaded, and visible. Every time I talk about broad hierarchies in our UX Conference course on information architecture , two questions come up: Many teams will try […]

Categories
General

Sticky Headers: 5 Ways to Make Them Better

View the original postSummary: Persistent headers can be useful to users if they are unobtrusive, high-contrast, minimally animated, and fit user needs. Definition Sticky headers (or persistent headers ) are a common pattern for keeping the header of a website or app in the same place on the screen while the user scrolls down the page. A […]

Categories
General

Dangerous UX: Consequential Options Close to Benign Options

View the original postSummary: Confirmatory and destructive actions should be far apart from each other; use additional redundant visual signals to differentiate between them and avoid user errors. Preventing errors is better than helping users recover from them. That’s an important principle in UX. When users must recover from an error (whether a mistake or a […]