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How to Use Emotional Content For Your E-Commerce Site

View the original postYou may have the fastest e-commerce site on the web or the most user-friendly interface. Still, to optimize your conversion, you need to focus on more than the technical aspects of your offerings….

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What is Conversation Design?

View the original postIn this digital age that we’re living in, conversations with customers are no longer limited to face-to-face or phone interactions. We can easily see this change when we look at the popularity of channels like text messages and messenger apps.  Communication methods are evolving, and conversational AI interfaces are quickly becoming a […]