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Research

Planning The User Research Pitch

Understanding the reasons behind why so many companies don’t have User Research as a standard activity in their organization

Say hello to Mr. Bob. Mr. Bob is a User Researcher with 3 years of experience. In the beginning, when he began his career Mr. Bob also worked as a User Experience Designer for 2 years. Now after 5 years of total working experience in the product sector Mr. Bob wanted to move back to his hometown and start his own User Research Consultancy. Mr. Bob believes that conducting User Research is the easy part of User Research. The tough part is

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Research

Ideas for Conducting UX Research with Children

One of the most challenging realms to conduct user research with is when you have to conduct research with children. There are, obviously, stringent ethical and legal protocols to be kept to if you work with children but it’s not just the moral aspect of this world. Children are not miniature adults and the way we develop and design research will play a big part in whether we get the information we need or whether “children will be children” and they’d rather play in the park than with your product.Here are some great ideas that might make UX research with

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Remote Research

The Financial Times’ Gillian Tett on remote user research

“We must begin to recognise that when the world does finally emerge from Covid-19 lockdowns, our ways of working will not simply revert to where we were before the pandemic hit. Our attitude to digital tools has shifted permanently, for both good and bad reasons. Entering lockdown has changed us all. T

his is scary, but it is also producing unexpected silver linings. And if we can find an effective way to embrace a new on- and offline world, therein lies a reason for cheer.”

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Research

What does it mean to be a UX Researcher after Bootcamp?

Designers transitioning into a full-time researcher role need support more than ever.

Design professionals and design Bootcamp students are clueless about the ins and outs of UX research. Some of these design professionals can hire and expand their teams, but they never consider bringing a UX researcher into their design cycle since they know very little about what they do. Often they are looked at like design practitioners that are meant for only big corporate companies and might lead to waste of cost critical resources. This article highlights some of the key decisions and things that UX researchers tend to perform but

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Remote Research

Conducting Remote UX Research from Home

<p class="author">By <a href="https://www.uxmatters.com/authors/archives/2009/10/jim_ross.php">Jim Ross</a></p> <p>Since March 2020, most of us have had to adjust to working from home because of the COVID-19 pandemic. Prior to the pandemic, many of us worked from home at least occasionally, but working from home full time is a very different experience. For UX professionals, conducting <em>all</em> research remotely while working from home presents some unique challenges. During the pandemic, I’ve discovered—sometimes by learning the hard way—various useful tips for conducting remote UX research. In this column, I’ll share some useful advice for conducting remote research from home during the pandemic—and perhaps beyond.</p> <h2>Setting

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Research

UX research for simple waste-sorting in Hanoi

UX Research for waste-sorting behavior

How UX can prevent Hanoi’s urban area from being flooded with garbage.

Context

According to GSO VN’s data, urban households in Hanoi’s 12 districts disposed of more than 6500 tons of domestic waste daily. It is estimated that by 2030, this figure will reach 12,000 tons per day, which may cause a crisis in the Capital’s waste management system.

Image: VTC News

To solve this problem, World Bank Vietnam has suggested multiple programs on waste sorting by urban households, which can be converted into clean energy or recycled for various purposes. It is hoped not only as a sensible option to lessen

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Remote Research

Tips for Conducting Remote UX Research and Testing, Part 2

<p class="author">By <a href="https://www.uxmatters.com/authors/archives/2006/03/janet_m_six.php">Janet M. Six</a></p> <p>During the COVID-19 pandemic, most UX researchers have shifted to conducting all of their UX research and usability testing remotely. Last month, in the first part this two-part <em>Ask UXmatters</em> series, “<a href="https://www.uxmatters.com/mt/archives/2020/10/tips-for-conducting-remote-ux-research-and-testing-part-1.php" title="Tips for Conducting Remote UX Research and Testing, Part 1">Tips for Conducting Remote UX Research and Testing, Part 1</a>,” our expert panel described several factors to consider in transitioning to remote UX research and offered some other helpful tips on conducting effective remote research and testing.</p> <p class="sub-p">This month in <em>Ask UXmatters</em>, our expert panel provides some additional valuable tips for

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Research

The value of ethnographic research and contextual inquiry

Ethnographic research is the professional practice of stepping outside of one’s own bubble and into someone else’s reality. Contextual inquiry is a method of practicing being present with users. UX professionals use these methods to understand users and the significance and complexity of their contexts, enabling designers to create nuanced experiences that users not only want, but desperately need.

In this article, Lylo Trotta explain the value that both contextual inquiry and ethnographic research provide and discuss why these practices are a crucial, even indispensable part of UX research and design.

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Research

A Design Researcher’s Guide to Getting Started With Ethics: How to Incorporate Ethics into your…

A User Researcher’s Guide to Getting Started With Ethics: How to Incorporate Ethics into your Design Process

There are a lot of motivations people have for going into the field of User Experience, but a common one is the desire to manifest, in one’s work, a genuine care for people. This concern for all humans (not just users) has been the central motivation in my own story, which has taken me from customer service agent to non-profit technologist to UX Researcher.

People are at the heart of the work that we do. As Designers and Researchers, we are often the closest

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Research

Google’s ethnographic research on selfies

The Google Wellbeing Lab joined up with the company’s Pixel team to run an ethnographic study across four countries, examining the relationship people in the United States, Germany, India, and South Korea had with their selfies.

The results of that research led Google to invest in new best practices for itself and any app developers and phone manufacturers that might want to hop on board to encourage body positivity.

Many questions remain though, as alluded to in the last paragraph of the article.

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