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UX Research

A Design Researcher’s Guide to Getting Started With Ethics: How to Incorporate Ethics into your…

View the original postA User Researcher’s Guide to Getting Started With Ethics: How to Incorporate Ethics into your Design Process There are a lot of motivations people have for going into the field of User Experience, but a common one is the desire to manifest, in one’s work, a genuine care for people. This concern for […]

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UX Research

Google’s ethnographic research on selfies

View the original postThe Google Wellbeing Lab joined up with the company’s Pixel team to run an ethnographic study across four countries, examining the relationship people in the United States, Germany, India, and South Korea had with their selfies. The results of that research led Google to invest in new best practices for itself and […]

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UX Research

Deutsche Bank Research on life after Covid-19

View the original postKonzept is a research magazine published at regular intervals that addresses the fundamental issues driving the world of economics and finance: it provides a platform for Deutsche Bank analysts to share their findings with clients and the wider world.  The 18th edition of Konzept examines 20 different ways in which the world […]

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UX Research

How to Collect Quantitative UX Research Data

View the original postMuch like customer experience (CX) professionals collect and act on customer feedback and data, those in charge of the user experience (UX) must learn how users interact with their product, website, or application. This form of research is referred to as user research or UX research, and it’s a critical part of […]

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UX Research

Behavioral Covid-19 research in Italy

View the original postThe Milan-based consumer and health research center EngageMinds HUB of the Università Cattolica has done some timely research on how Covid-19 has influenced the behavior of Italians. The reports are all in Italian, so you should use a translation engine if you want to read them in full. Meanwhile here is a summary. COVID-19 […]

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UX Research

What Proactive UX Research Looks Like

View the original postProactive UX research anticipates the critical user experience decisions that a team faces. The team’s UX research effort uncovers sound findings and insights to ensure they make the best possible decisions for their users and customers. This is in contrast to how most teams conduct their UX research today. Most teams react to questions […]

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UX Research

Undervaluing User Research is a Deadly Disease

View the original postDuring our UX strategy workshops, I ask design leaders to visualize the user research activities in their projects. They start with a timeline of a recent project, which shows the project’s kickoff date, when the project shipped, and major milestones that occurred along the way. On top of that timeline, I ask them […]