Case Studies

Creating Products Collaboratively: A Design-Thinking Case Study

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<p class="author">By <a href="">Courtney Buchmann</a> and <a href="">John Kille</a></p>

<p>One of our objectives as product-solution creators is to empathize with our users, understand their main goals, and learn what painpoints or issues stand in the way of their achieving those goals. Learning about our users’ goals and painpoints lets us fashion a more user-centered solution for them. At TreviPay, the Product and UX Design teams, as well as other stakeholders in Account Management and Customer Support, work collectively to create software that can assist clients and their customers in achieving their goals with minimal or no pain.</p>
<p class="sub-p">In this article, we’ll describe a case study that illustrates the collaboration of various teams, as well as how we use the Design Thinking model to reach our goals. <a href="" class="read_more_link">Read More</a></p>