Most bots that we interact with today, whether they’re chatbots or voice assistants, are scripted. In other words, they follow a certain tree structure, unlike AI-powered assistants.
Context is King
AI assistants are evolving at a rapid pace. In one of my previous articles, which outlines the fundamentals of designing a VUI, we explain how the intent triggers an assistant to start a relevant interaction with the user. However, we should broaden the term “intent” since no verbal communication is required from the user to set an AI assistant in motion. Modern assistants sense what is happening to the user or to
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