How to Build Trust through Responsible Bot Design

As we quickly design and deploy tools to slow the spread of COVID-19, assessing the impact of our crisis-driven solutions on our future is critical, particularly as norms around data and technology rapidly shift.

89% of Americans now say they would be willing to share personal health information with employers to help keep themselves and their coworkers safe from COVID. What happens to that data, however, when the threat of infection diminishes? Can we ensure technology helps, rather than harms, the people it serves?

Contact tracing is a well-known, low-tech approach to managing viral spread— it serves a critical public health function, especially while

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