Photo by September20th from PexelsLet’s Design a Better 2021If 2020 has taught us one thing, it is that everything, and everyone on this planet, is connected. Whether an idea, a mobile application, or a virus, it can travel across the globe at great speed. The consequences of decisions taken in one company, or one part of the world, can affect seemingly unrelated people, places, and industries. This New Year, let’s resolve to design a better future, in whichever capacity we can.
Don Norman, the (grand)father of human-centered design, illustrates complex socio-technical problems with the example of recycling. In his two-part essay for FastCompany, he writes:
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