UXers and Product Managers Both Say Others Intrude on Their Work

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Summary: A survey of 372 UX and PM professionals shows that duplicative work is frequent and generates confusion and inefficiency.

Our Research

To understand how user experience professionals (UX) and product managers (PM) see their roles and how the roles relate to one another, we conducted a survey aimed at answering these questions:

The first four questions are discussed in this article. A companion article covers the last two.

The analysis in this article comes from 372 responses from professionals who described their primary role in either UX (279 people) or PM (93 people). The entire survey included more than 500 responses from people working in a variety of roles in product development.

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