Yes, You Really Do Need a UX Writer

My cursor hovered over a blank rectangle. After weeks of work, we had nearly finished the designs for a new feature in The New Yorker Today app. All I had to do was write the words on a confirmation button—a no-brainer in the UX writing world. Except The New Yorker does not say “Got it!”

“Noted,” or maybe “Thank you.” But definitely not “Got it!” 

Such is life as the publication’s first UX writer, a role that balances digital best practices with a voice that has been honed over nearly a century. On any given day, I’m faced with questions

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